FAQ
1. What is Fit For Queen?
Fit For Queen is a women’s clothing and fashion store based in Wichita, Kansas. We offer women’s fashion products for casual, everyday, and stylish occasions.
2. Where is Fit For Queen located?
Our business is located at:
Fit For Queen
207 N Hillside St, Wichita, KS 67214, United States
3. Where do you ship?
We currently offer shipping within the United States.
4. What currency are your prices listed in?
All prices on our store are listed in US Dollars (USD).
Orders & Payments
5. What payment methods do you accept?
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Maestro
Available payment methods may be displayed during checkout.
6. How do I place an order?
Simply browse our products, select the desired item and available options, add it to your cart, and proceed through our secure checkout process.
Please review your shipping and order information carefully before completing your purchase.
7. Can I change or cancel my order after placing it?
If you need to make a change to your order, please contact us as soon as possible at info@fitforqueen.com or +1 316-942-0006.
Because orders may begin processing shortly after they are placed, we cannot guarantee that changes or cancellations can always be made.
8. Will I receive an order confirmation?
Yes. After successfully placing an order, you should receive an order confirmation with your order details.
If you do not receive a confirmation, please contact our customer service team.
Shipping & Delivery
9. Do you offer free shipping?
Yes. We offer free standard shipping within the United States.
10. How long does it take to process my order?
Orders are generally processed within 1–3 business days.
Our regular shipping/processing business days are Tuesday through Saturday.
11. How long does delivery take?
After your order has been processed and shipped, standard transit time is generally 4–7 business days.
The estimated total delivery time is approximately 5–10 business days, depending on order processing and carrier transit time.
12. What is your order cutoff time?
Our order cutoff time is 3:00 PM Eastern Standard Time.
Orders placed after the cutoff may be processed beginning on the next applicable business day.
13. Do weekends count as business days?
Our shipping business days are Tuesday through Saturday. Sunday and Monday are not regular business days for order processing.
14. How can I check my order status?
If you have questions about your order status or delivery, please contact us with your order number at:
Email: info@fitforqueen.com
Phone: +1 316-942-0006
Returns & Refunds
15. Do you accept returns?
Yes. We accept returns for both defective and non-defective products within 30 days, subject to the terms and conditions of our Return & Refund Policy.
16. How long do I have to return an item?
Eligible items must be returned within 30 days of the applicable purchase or delivery period as specified in our Return & Refund Policy.
17. How do I return an item?
Returns are accepted by mail. Please follow the return instructions provided with your order and in our Return & Refund Policy.
18. Is a return label included?
Yes. A return label is included in the package for eligible returns.
19. Do you accept exchanges?
No. Fit For Queen does not currently offer exchanges.
If you need a different item, size, color, or style, please review our return policy and place a new order if appropriate.
20. When will I receive my refund?
Eligible refunds are processed within 7 days after the returned item is received and approved.
Refunds are issued to the original payment method used for the purchase.
21. Can I return a defective item?
Yes. We accept returns for defective products within our 30-day return period. Please contact us as soon as possible if you receive a defective item so we can assist you with the return process.
22. Can I return an item if I simply change my mind?
Yes. We accept returns for defective and non-defective products within the applicable 30-day return period, subject to our Return & Refund Policy.
Please review the complete Return & Refund Policy for any applicable item-condition requirements.
Customer Support
23. How can I contact Fit For Queen?
You can contact our customer service team by phone or email.
Phone: +1 316-942-0006
Email: info@fitforqueen.com
24. What are your customer service hours?
Our business hours are:
Tuesday–Friday: 11:00 AM–6:00 PM
Saturday: 11:00 AM–5:00 PM
Sunday–Monday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time
25. What information should I provide when contacting customer service?
For questions about an existing order, please provide your order number and the email address used when placing the order whenever possible. This helps us locate your order and provide assistance more efficiently.
Product Information
26. How can I find information about a product?
Product pages provide relevant information about the item, including available product details, sizes, colors, designs, and other applicable specifications.
We make reasonable efforts to keep product information and images accurate.
27. Are product colors shown exactly as they appear in person?
We make reasonable efforts to display product images and colors accurately. However, the appearance of colors may vary slightly depending on your device, screen settings, lighting, or other display conditions.
Important Information
28. Where can I find your store policies?
You can review our main store policies for more detailed information:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Terms of Service
- Payment Policy
- Contact Us
We recommend reviewing the applicable policy before placing an order.
29. How can I get help if my question is not answered here?
If you cannot find the information you need in our FAQ or store policies, please contact us directly.
Fit For Queen
207 N Hillside St, Wichita, KS 67214, United States
Phone: +1 316-942-0006
Email: info@fitforqueen.com
Business Hours
Tuesday – Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday – Monday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time