Shipping Policy

At Fit For Queen, we want to make your shopping experience simple and convenient. We offer free standard shipping on all eligible orders within the United States.

This Shipping Policy explains our order processing times, shipping services, delivery estimates, and other important shipping information.

1. Shipping Destination

We do not currently offer international shipping.

2. Free Shipping

We provide free standard shipping on all orders shipped within the United States.

There is no additional standard shipping charge for eligible orders.

3. Order Processing Time

Orders are normally processed within 1–3 business days after the order is successfully placed and payment has been confirmed.

Our order processing days are:

• Tuesday – Saturday
• Sunday – Monday: Closed

Processing time refers to the time required to prepare, package, and hand your order to the shipping carrier.

Please note that order processing time is separate from shipping transit time.

4. Order Cutoff Time

Our daily order cutoff time is 3:00 PM Eastern Standard Time

Orders placed before 3:00 PM Eastern Standard Time on a business day will begin processing according to our normal processing schedule.

Orders placed after 3:00 PM Eastern Standard Time, or on Sunday or Monday, will begin processing on the next available business day.

5. Shipping and Delivery Time

After your order has been processed and handed to the carrier, standard shipping generally takes approximately 4–7 business days to arrive.

Our estimated shipping timeline is:

• Order processing: 1–3 business days
• Carrier transit: 4–7 business days
• Estimated total delivery time: Up to approximately 5-10 business days

Delivery estimates are provided for general guidance and are not guaranteed delivery dates.

Actual delivery times may vary depending on the customer's location, carrier operations, weather, holidays, and other circumstances outside our control.

6. Estimated Delivery Dates

The estimated delivery timeframe begins after an order has been successfully placed and includes both processing and carrier transit time.

For example, an order may require up to 1-3 business days to process before being shipped, followed by approximately 4–7 business days in transit.

Because processing and transit times can vary, customers should allow up to approximately 5-10 business days for standard delivery.

7. Order Confirmation

After placing an order, you will receive an order confirmation email containing your order details.

Please review your order information carefully and contact us as soon as possible if you believe any information is incorrect.

8. Shipping Confirmation and Tracking

Once your order has been processed and shipped, we may send you a shipping confirmation email with tracking information when tracking is available.

You can use the tracking information provided to follow the progress of your shipment.

Please allow some time for tracking information to become active after your package has been handed to the carrier.

9. Shipping Delays

We work hard to process and ship orders within the timeframes stated above. However, delivery dates are estimates and delays may occasionally occur.

Shipping delays may result from circumstances including, but not limited to:

• Severe weather
• Carrier delays
• Holidays and peak shopping periods
• Unexpected transportation disruptions
• Incorrect or incomplete shipping addresses
• Other circumstances outside our reasonable control

Fit For Queen is not responsible for carrier delays that occur after an order has been shipped.

10. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping address is incorrect, please contact us as soon as possible.

We will make reasonable efforts to assist with address corrections before an order ships. However, we cannot guarantee that an address can be changed after an order has been processed or shipped.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping arrangements may be required before the order can be reshipped.

11. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, your delivery location, and the shipping carrier.

If you believe your package has been lost in transit, please contact us so we can assist you in determining the next steps.

12. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

When contacting us about a damaged shipment, please provide your order number and, when possible, clear photos of the damaged item and packaging.

This information may help us investigate the issue and determine the appropriate resolution.

13. Shipping Restrictions

Shipping availability may be affected by carrier restrictions, destination restrictions, or other circumstances.

If we are unable to ship an order to the address provided, we will contact the customer using the contact information associated with the order.

14. Business Hours

Our customer service and business hours are:

Tuesday – Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday – Monday: Closed

Time Zone: (GMT-05:00) Eastern Standard Time

Messages received outside our regular business hours will be addressed during the next available business day.

15. Changes to This Shipping Policy

Fit For Queen reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be posted on this page with an updated effective date.

16. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us.

Fit For Queen
207 N Hillside St, Wichita, KS 67214, United States

Phone: +1 316-942-0006
Email: info@fitforqueen.com

Business Hours:
Tuesday – Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday – Monday: Closed

Time Zone:  (GMT-05:00) Eastern Standard Time