Privacy policy
At Fit For Queen, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or make a purchase.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an order, contact us, or otherwise interact with Fit For A Queen, we may collect information that is necessary to provide our services.
This may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order information
- Products purchased
- Payment-related information necessary to process your order
- Information you provide when contacting customer support
- Information you voluntarily provide through forms on our website
We only request information that is reasonably necessary to operate our online store, process orders, provide customer service, and communicate with you.
2. Payment Information
When you make a purchase, payment information is processed through secure payment processing systems.
Fit For Queen does not need to directly store your complete payment card information to process your order.
Payment information is handled through secure payment providers and payment processing systems used to complete your transaction.
We recommend that customers only enter payment information through the secure checkout provided on our website.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Provide shipping and delivery services
- Send order confirmations and shipping updates
- Process returns and refunds
- Respond to customer service requests
- Communicate with you about your order
- Maintain and improve our website
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal requirements
- Provide a better shopping experience
We do not use your personal information for purposes unrelated to the operation of our business without an appropriate legal basis or, where required, your consent.
4. Information Sharing
Fit For A Queen does not sell or rent your personal information to third parties.
We may share limited personal information with trusted service providers when necessary to operate our business and provide services to you.
For example, information may be shared when necessary for:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website and ecommerce services
- Customer support
- Fraud prevention and security
- Legal or regulatory requirements
These service providers are only provided with information reasonably necessary to perform the services they provide.
5. Shipping Information
When you place an order, we may provide necessary customer information, such as your name, shipping address, email address, and phone number, to shipping or delivery service providers so that your order can be delivered.
This information is used for order fulfillment and delivery purposes.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website usage, and improve the shopping experience.
Cookies may be used for purposes such as:
- Keeping items in your shopping cart
- Maintaining website functionality
- Remembering preferences
- Understanding how visitors use our website
- Improving website performance
You may be able to control or disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.
7. Website Analytics
We may use analytics or similar technologies to understand how visitors interact with our website and to help us improve our products, services, and website experience.
Analytics information may include general information such as pages viewed, device type, browser type, approximate location, and website interaction information.
Where third-party analytics services are used, their collection and use of information may also be subject to their own privacy policies.
8. Marketing Communications
If you choose to subscribe to marketing communications from Fit For A Queen, we may use your email address to send information about products, promotions, special offers, or other store updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.
Order-related communications, such as order confirmations, shipping updates, and important customer service messages, may still be sent when necessary to complete or support your order.
9. Data Security
We take reasonable measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses secure technologies designed to protect information transmitted through the website.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their own account and device information.
10. Data Retention
We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:
- Processing and maintaining order records
- Providing customer support
- Handling returns and refunds
- Maintaining business and financial records
- Preventing fraud
- Complying with legal and regulatory obligations
- Resolving disputes
When personal information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information.
These may include the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your request before making certain changes to protect your information and prevent unauthorized requests.
12. Children's Privacy
Our website is intended for a general audience and is not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
Fit For Queen is not responsible for the privacy practices, security, or content of third-party websites.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
14. Legal Disclosures
We may disclose personal information when reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from government authorities
- Protect our rights or property
- Prevent fraud or security issues
- Protect the safety of our customers, business, or others
- Enforce our policies or agreements
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
We encourage customers to review this page periodically for the latest information about our privacy practices.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.
Fit For Queen
207 N Hillside St, Wichita, KS 67214, United States
Phone: +1 316-942-0006
Email: info@fitforqueen.com
Business Hours
Tuesday – Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday – Monday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time