Payment Policy
At Fit For Queen, we provide secure and convenient payment options for customers shopping for women's clothing through our online store.
This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding order payments.
1. Accepted Payment Methods
We currently accept the following major credit and debit card payment methods:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- Visa
All available payment methods will be displayed during the checkout process.
2. Payment Currency
All prices on the Fit For Queen website are displayed in U.S. Dollars (USD) unless otherwise stated.
Your payment will be processed in U.S. Dollars.
3. Secure Payment Processing
We use secure payment processing technology to protect payment information submitted through our online checkout.
Payment information is transmitted through secure systems designed to help protect your transaction.
For your security, please only provide payment information through the secure checkout process on our website.
Fit For Queen does not request your complete credit or debit card number, security code, or other sensitive payment information through email or social media messages.
4. When Your Payment Is Processed
Payment is generally processed when you place your order through our website.
Your order will be processed after the payment has been successfully authorized and confirmed.
If a payment cannot be authorized or completed, your order may not be successfully placed.
5. Payment Authorization
All payments are subject to authorization by your card issuer or payment provider.
If your payment is declined, please verify that your payment information is correct or contact your card issuer for assistance.
Fit For Queen does not control decisions made by your bank or card issuer regarding payment authorization.
6. Billing Information
When placing an order, customers are responsible for providing accurate billing and payment information.
Incorrect billing information may result in a payment failure or delay in processing your order.
Please carefully review your information before completing your purchase.
7. Order Confirmation
After successfully placing an order, you will receive an order confirmation email containing your order details.
Receiving an order confirmation means that we have received your order and payment information.
In certain circumstances, we may need to review or cancel an order due to issues such as payment authorization, inventory availability, suspected fraudulent activity, or obvious pricing errors.
If an order is cancelled after payment has been processed, an applicable refund will be issued to the original payment method.
8. Refunds
If you are eligible for a refund under our Return & Refund Policy, the refund will be issued to the original payment method used for the purchase.
Approved refunds are processed within 7 days after the returned item has been received and the return has been approved.
The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.
9. Fraud Prevention and Payment Security
We may take reasonable steps to verify transactions and prevent fraudulent or unauthorized purchases.
An order may be delayed, reviewed, or cancelled if we reasonably suspect fraudulent activity or unauthorized use of a payment method.
If an order is cancelled for this reason after payment has been captured, we will issue an applicable refund to the original payment method.
10. Payment Information Privacy
We respect the privacy of our customers and take reasonable measures to protect personal information.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
11. Contact Us
If you have questions about payment, an order, or a payment-related issue, please contact us:
Fit For Queen
207 N Hillside St, Wichita, KS 67214, United States
Phone: +1 316-942-0006
Email: info@fitforqueen.com
Business Hours
Tuesday – Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday – Monday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time